Freshchat8.3.7 - App Store

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can:

. Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.

. Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

. Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

. Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

Version History We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.7 May 21 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.6 May 20 - We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.5 07/25/2025 - We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.4 07/03/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.3 06/12/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.2 05/16/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.1 04/29/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.3.0 01/11/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.10 01/09/2025 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.9 11/28/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.8 10/18/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.7 10/17/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.6 10/15/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.5 10/11/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.4 09/23/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.3 09/05/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.2 08/30/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.2.1 08/06/2024 - You will now be able to access conversations that come in via Instagram channel on the Freshchat mobile app.
- This version has bug fixes and performance enhancements to make your support journey even smoother. 8.2 07/09/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.1 06/05/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 8.0.1 03/08/2024 The Freshchat Mobile app now supports channels, enabling visibility of conversations initiated through platforms such as Email, WhatsApp, SMS, and Facebook. 8.0 02/06/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 7.10.1 01/17/2024 We’re always making improvements to Freshchat so that you don’t miss a thing. 7.10 12/20/2023 We're always making improvements to Freshchat so that you don't miss a thing. 7.9 12/14/2023